Technical Assistance Software
That help to improve complex process of technical requirements, no matter what is the area process, for sure, it will help you to decrease time and as a consequence, to save money.
How does it work
As someone is performing a task, the smartphone, tablet or smartglass is showing it
via the internet to an engineer miles away.
Remote Eye is a solution based on smartphones, tablets and smart glasses able to share information between field service operators and support departments. It can effectively assist users with difficult tasks, having real-time data at hand, keeping a close look at the remote situation. This increases productivity and customer satisfaction, resulting in decreased costs and increased revenue.
Sent by a customer / user
EDIT PICTURE RECEIVED
Select area, edit, draw, type notes and send it back
See customer’s point-of -view image in real time
Receive video from a customer / user, analyze it and send instructions
Send documents and images to the customer / user
Find sections on the videos using keywords
Remote assistance can guide the customer / user with a red dot
Connect to customer / user through the web, tablet or smartphone
Learn more about the features
Stop losing money!
for machine downtime
- Electric Utility
- Oil & Gas
- IT Maintenance
- Food Industry
- Health Care
A problem can be efficiently diagnosed
Be focused and hands free
Issues can be easily verified and solved
Use breaking-edge technology to make a step forward
Be part of leading technology
Connect people miles away
Access information on-the-go
“With Remote Eye we estimate
savings of 62%”
Machine downtime costs companies, only in the US, $26.5bn per year in lost revenues. When machinery fails or breaks down in organizations it can cause damaging effects on their everyday operations. Remote Eye reduces downtime costs in enterprises.
Management team & Advisory Board